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Frequently Asked Questions

1. How do I convert my trial to the "Webspeeder Full Version"?

The primary method is to open the confirmation email sent to you when you signed up and click the "convert" button. You will be asked a series of questions, and it will activate your account.

If you cannot find the trial confirmation email, then you should download the Webspeeder Full Verision in our downloads section. Once installed, it will ask for billing information so that it can activate your account.

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2. How does Hyperconnections WebSpeeder work?

Hyperconnections WebSpeeder is an exciting new technology that significantly speeds up your Internet experience. By utilizing a variety of advanced information compression and performance enhancement techniques, WebSpeeder is able to optimize traffic flow across the existing Internet infrastructure. This paradigm shift allows WebSpeeder to deliver the information you are looking for at lightning speeds. As an analogy, let's look at a water pipe. If you wanted to deliver more water through a pipe, there are numerous approaches you might take. First, you could install a bigger pipe but that's very expensive. Another more cost-effective approach might be to install a larger pump or reduce the friction inside the pipe. This analogy mirrors what Hyperconnections WebSpeeder does for data communications. Some of the advanced Information Management techniques used by Hyperconnections WebSpeeder include:

  • Persistent Connections
  • TCP/IP Protocol Optimization
  • Data Type-Specific Compression Algorithms
  • Local Caching
  • Remote Caching
  • Optimized Global Data Centers
  • Failsafe Downloads
  • Ad Blocking
  • Site Blocking
  • Windows® Optimizations
  • And much more...

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3. What types of traffic will WebSpeeder accelerate?

Hyperconnections WebSpeeder will accelerate web browsing, web-based file transfers and all types of email, from simple web-based email systems like Hotmail and Yahoo Mail to POP3, SMTP, FTP and IMAP-based email systems such as Microsoft Outlook®, Microsoft Outlook Express® and Microsoft Exchange®. Additionally, email attachments including Microsoft PowerPoint®, Microsoft® Word, Microsoft® Excel and others will also be accelerated.

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4. What do I need to begin using WebSpeeder?

You probably already have everything you need to start using Hyperconnections WebSpeeder. WebSpeeder will run on any Pentium II, Pentium III, Pentium IV, Celeron 500Mhz or higher class of machine. Minimally, you should have 64MB of RAM and 200 MB of free disk space. Hyperconnections WebSpeeder will run on any of the above PCs running Windows® 98, Windows® Me, Windows® 2000, or Windows® XP. Finally, if you are planning to connect to the Internet using a standard a phone line, you'll need an analog modem.

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5. What types of connections does WebSpeeder support?

Hyperconnections WebSpeeder is connection independent. This means that WebSpeeder can work with and accelerate any of the following connection types:

  • Analog dial-up through standard modem
  • ISDN digital dial-up or direct connection through an ISDN adapter
  • DSL connection
  • Cable modem
  • Satellite connection
  • Wireless connection
  • Network router
  • T1, E1, T3, etc.

The degree to which Hyperconnections WebSpeeder can accelerate each of the above applications is dependent upon the processor speed of your PC, the speed of the selected connection, the amount of congestion the connection is experiencing and the types of data you are requesting.

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6. Can I use WebSpeeder on my Local Area Network?

In addition to the residential, single user, standalone version of Hyperconnections WebSpeeder described above, there is also a Local Area Network (LAN) based version available. The LAN version was designed to support from 3-to-249 users and meet the needs of the Home LAN user, the Small Office Home Office (SoHo) user and the Small and Medium Enterprise (SME) business user. The LAN version runs on a single gateway machine and will accelerate web traffic for all the users on the LAN.

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7. How do I get Hyperconnections WebSpeeder?

Simply go to the bottom of this page and click on the DOWNLOAD NOW! link for a FREE 14-day tria! A wizard will appear and guide you through the simple process.

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8. Is Hyperconnections WebSpeeder difficult to install?

Not at all... Once you have Hyperconnections WebSpeeder on your PC, just double click the Set-Up file. An easy-to-follow Wizard will take you through the entire set-up process. If you do have any problems, you can contact our knowledgeable support staff for further assistance.

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9. If I have any questions or problems, what do I do?

There are a couple of ways to get in touch with a support professional. First, you can send an email to support@hypercon.net. A support representative will then get back to you within 24 hours. If your question is more urgent, you can call and talk live to one of our knowledgeable support personnel by dialing (800) 292-5904.

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10. What do I do if trial is over, or I think Webspeeder is slowing my computer down?

Webspeeder does load on startup, which means it will take a little longer for your computer to boot up when reset, but Webspeeder will NOT slow down your computer during normal use after boot up is complete.

If you trial expires, and you have not either subscribed or un-installed the trial, it does take longer to boot up or connect to the Internet because Webspeeder attempts to validate your account for a couple of minutes before it "times out" and lets you know that your account has expired.

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11. How do I un-install the trial?

On your Computer go to "Start" , "Programs", "Hyperconnection", and then click "Uninstall".

If you cannot find that icon, then go to "Start", "Settings", "Control Panel", "Add/Remove Programs". Then select "Hyperconnection" (not Hyperconnections with an "s"), and then click "Change/Remove"

If all else fails, you can call and talk live to one of our knowledgeable support personnel by dialing (800) 292-5904 and they will help you uninstall the trial.

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